Our head office is based in The Netherlands and the office hours are

Local time 9-5:30 Mon-Fri and 10-4 on Saturdays.

Our number is +31 297 344 668.

The best way to reach the warehouse is to write an email to store@thecraftkit.com

For all customer service issues or special orders please contact me directly at rhonda@mosaictraderusa.com.

For refunds or payment issues please contact either email.

Here is our mailing address

Mosaic Trader USA

Aalsmeerderweg 103B

Aalsmeer,

1432 CJ

The Netherlands