We have many questions and answers daily.
Here is a short list.
1) Is Mosaic Trader USA in Arizona?
No we have closed the Arizona warehouse and moved the US based website to our headoffice in The Netherlands
2) Is it expensive to order from you because of the shipping?
No our prices are competitive and we pay for the shipping from Europe to our depot in Ohio with a special discounted bulk rate from Fedex. You only pay for the USPS flat rate domestic shipping.
3) Do you offer wholesale accounts like you used to?
No we don't as we do not have the margins to offer big discounts as we keep our prices as low as possible.
For wholesale orders please apply for an account on www.mosaictrader.com
4) How long does it take from Europe to the USA?
Fedex gets our shipments to Ohio in 5-7 weekdays and then it takes 2-3 weekdays for USPS get them to you. Count on a 10-14 days. We can ship directly to you by Fedex for an extra charge.
So far the shortest delivery time has been 4 days the longest 9 (a weekend happened early in the process)
5) Do you have resellers in the US?
We sell to several rellers such as Kismet, Ring Mosaic, Funky Art Glass etc.
..if you want to know if there is a reseller close to you please write to me at rhonda@mosaictraderusa.com
6) Do I have to open a new account on Mosaic Trader USA?
Yes, we have migrated to a new website so the first time you order on the new website please create an account